Last Updated: Aug 5, 2024
This Privacy Policy (“Policy”) describes how LangAdvance (“LangAdvance,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you access or use our website, products, and services (collectively, the “Services”).
By using our Services, you agree to the practices described in this Policy.
1. Information We Collect
A. Information You Provide Directly
We collect personal information you choose to share with us, including:
Account Information
When creating an account, we may collect your:
- Name
- Email address
- Contact details
- Password
- Payment details (processed securely by third-party vendors)
- Transaction history
Purchase Information
When you buy a product or membership, we collect:
- Name
- Billing/shipping address
- Phone number (if required)
Financial Information
Payment processors (e.g., Stripe, PayPal, Fourthwall) may collect:
- Credit card information
- Fraud-prevention details
Communications
Any information you submit through:
- Contact forms
- Customer support
- Messaging channels
B. Information Automatically Collected
When you interact with our site, we automatically collect:
Log & Usage Data
- IP address
- Browser type
- Pages visited
- Date/time of access
- Actions you take (e.g., purchases, clicks)
Device Information
- Device type
- Operating system
- Unique device identifiers
Location Data
- Your general geographic location inferred from your IP address
Cookies & Tracking Technologies
We use:
- Cookies
- Pixel tags
- Analytics tools
- Tracking technologies for improvement and personalization
You may disable cookies, but some features may not work properly.
C. Information from Third Parties
We may receive information from:
- Payment providers
- Analytics partners
- Email marketing tools (Kit/ConvertKit)
- E-commerce platforms
- Login or authentication systems
We may combine this data with information you provided directly.
2. How We Use Personal Information
We use your information to:
- Provide, operate, and maintain the Services
- Process your purchases
- Improve learning features and user experience
- Respond to your messages and support requests
- Personalize your experience
- Send updates, marketing emails, and promotional offers
- Detect, prevent, and investigate fraud and misuse
- Comply with legal requirements
- Conduct research and analytics
- Develop new features, languages, and courses
3. Aggregated or De-Identified Data
We may create aggregated or anonymized data that cannot identify you.
This data may be used for:
- Analytics
- Marketing
- Improving the Services
- Research
4. How We Share Personal Information
We may share information with:
Affiliates & Partners
For operational, marketing, and support purposes.
Vendors & Service Providers
Including:
- Hosting providers
- Payment processors
- Email providers
- Analytics tools
- Customer support services
Legal or Safety Reasons
If required to:
- Comply with laws
- Protect LangAdvance or other users
- Respond to court orders or government requests
Business Transfers
If we sell or merge our business, user data may be transferred as part of the transaction.
5. Your Rights
Depending on your laws (GDPR, CCPA, etc.), you may have the right to:
- Access your personal information
- Correct inaccurate data
- Delete your data
- Restrict processing
- Transfer your data
- Object to certain uses
- File a complaint with your local authority
To exercise these rights, contact us at: support@langadvance.com
6. Data Retention
We keep your information as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Support your account
7. Security
We use appropriate physical, technical, and administrative measures to protect your data.
However, no method of online transmission is 100% secure.
8. Children’s Privacy
LangAdvance does not knowingly collect information from children under 13 (or under the applicable minimum age in your region).
If we learn that we have collected children’s data, we will delete it promptly.
9. International Data Transfers
Your information may be transmitted and stored outside your country, including in the United States or Europe. We take steps to ensure adequate protection through contracts and security practices.
10. Changes to This Policy
We may update this Privacy Policy at any time.
The “Last Updated” date at the top reflects the newest revision.
11. Contact Us
For questions about this Policy, contact us:
