FAQ
Clear answers to the most common questions about using LangAdvance, accessing your account, payments, and memberships.
Frequently Asked Questions
You can create an account during checkout or directly from the My Account page.
Simply enter your email and password — your account will store your purchases, downloads, and membership access.
Sometimes emails go to Spam or Promotions.
If you still don’t see it, contact us at support@langadvance.com, and we’ll resend your access details.
After completing your purchase:
You will receive an email with a download link or course access link.
You can also access everything anytime from your Account Dashboard under Downloads or Courses.
No.
You can purchase any course or digital product individually without a membership.
Membership is optional and gives you access to more content for a single monthly price.
We accept:
Credit/Debit Cards
PayPal
Google Pay
Apple Pay
Payment availability may vary based on your location.
Yes.
We use secure, encrypted payment processors and never store your full payment information.
Your data is protected according to our Privacy Policy.
Yes.
You can cancel anytime from your Billing section.
Your access will remain active until the end of your current billing period.
Because our products are digital, purchases are generally non-refundable.
However, if you experience a technical issue or access problem, contact us and we’ll help resolve it.
Full details can be found on our Refund Policy page.
Please try:
Refreshing your browser
Logging into your account and checking Downloads
Trying a different device or browser
If the issue continues, email us at support@langadvance.com.
Yes!
You can use LangAdvance on:
Mobile
Tablet
Laptop
Desktop
All videos, PDFs, and downloads are optimized for multiple devices.
Some courses include certificates.
If a course offers one, you’ll see it clearly mentioned on the course page.
Contact us anytime: support@langadvance.com
