FAQ

Clear answers to the most common questions about using LangAdvance, accessing your account, payments, and memberships.

Frequently Asked Questions

How do I create an account on LangAdvance?

You can create an account during checkout or directly from the My Account page.
Simply enter your email and password — your account will store your purchases, downloads, and membership access.

I didn’t receive my login details. What should I do?

Sometimes emails go to Spam or Promotions.
If you still don’t see it, contact us at support@langadvance.com, and we’ll resend your access details.

How do I access the courses or digital products I purchased?

After completing your purchase:

  • You will receive an email with a download link or course access link.

  • You can also access everything anytime from your Account Dashboard under Downloads or Courses.

Do I need a membership to buy courses or digital products?

No.
You can purchase any course or digital product individually without a membership.
Membership is optional and gives you access to more content for a single monthly price.

What payment methods do you accept?

We accept:

  • Credit/Debit Cards

  • PayPal

  • Google Pay

  • Apple Pay

Payment availability may vary based on your location.

Are my payments and personal data secure?

Yes.
We use secure, encrypted payment processors and never store your full payment information.
Your data is protected according to our Privacy Policy.

Can I cancel my membership?

Yes.
You can cancel anytime from your Billing section.
Your access will remain active until the end of your current billing period.

Do you offer refunds?

Because our products are digital, purchases are generally non-refundable.
However, if you experience a technical issue or access problem, contact us and we’ll help resolve it.
Full details can be found on our Refund Policy page.

I purchased a product, but the download link isn’t working.

Please try:

  1. Refreshing your browser

  2. Logging into your account and checking Downloads

  3. Trying a different device or browser

If the issue continues, email us at support@langadvance.com.

Can I access LangAdvance from any device?

Yes!
You can use LangAdvance on:

  • Mobile

  • Tablet

  • Laptop

  • Desktop

All videos, PDFs, and downloads are optimized for multiple devices.

Do you offer certificates?

Some courses include certificates.
If a course offers one, you’ll see it clearly mentioned on the course page.

Still need help?

Contact us anytime: support@langadvance.com